Use “Emotional intelligence” As Icing To Flavour Your Employee Quality And Make Your Guests Experience Positive Gratitude.

‘Emotional intelligence’ refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. Emotional intelligence generally includes at least three skills: Emotional awareness or the ability to identify one’s own emotions. The ability to harness those emotions and apply them to tasks like problem-solving. The ability to manage […]