PROBLEM STATEMENT     

Internalisation of Tajness values in an easy-to-understand and applicable manner to every employee across levels and locations

SOLUTIONING APPROACH  

• In-depth study to understand Tajness in action and its day to day meaning at Taj
• Including Emotional Intelligence and Mindfulness in driving Tajness 
• Classroom & eLearning module (English & Hindi) creation and end-to-end delivery

OUTCOME

• Operationalised Tajness through training and communications in the daily life of Executives and Managers at multiple Taj properties 
• Excellent feedback received on the module content of Tajness and its operational linkages to Emotional Intelligence and Mindfulness 
• Successful adoption of Tajness at selected Taj properties that followed internal drive at all the other Taj properties